FREQUENTLY ASKED QUESTIONS

The primary booking method is our website booking system, where you will be able to pay by credit card safely. Once the booking is completed, we will send you an email with the booking confirmation.

Alternatively, you can call us at +34 604 17 59 27 or email us at bookings@catalantrails.com. In all cases, full payment or a 30% pre-payment is required to formalize a booking.

Yes, we have special discounted prices for children up to 13 years old.

If you want to enjoy a private / customized experience with your family or group you can contact us at: bookings@catalantrails.com and we will be happy to organize a private tour for you.

Book your experience as soon as possible to ensure availability.

Meeting point is at Passeig de Gràcia 26 in front of el Nacional Restauranr. Please be there 10 minutes before meeting time.

Please wear appropriate hiking footwear and comfortable clothes. You might also need a small backpack, raincoat, fleece, sunglasses, hat, and sunscreen.

If you have dietary restrictions or allergies, please let us know when you make the booking. We will do our best to adapt the menu to your needs.

You do not need to print any booking confirmation/voucher because we have all the bookings registered electronically. Help us to protect the environment.

Our experiences are lead by professional multilingual local guides. At the moment the languages available are English, Spanish, Catalan and Norwegian.

Yes, kids from 10 years old can participate. All of our experiences are designed to be enjoyed with your whole family.

Our hiking experiences are designed to be enjoyed for everybody with a normal physical condition. The average active hiking time is around three hours and the average distance is six to ten km.

The experience takes place rain or shine. In case of a storm or bad weather conditions, the experience might be cancelled at the guide’s sole discretion for safety reasons.